Terms and Conditions
- Definitions and Interpretation
Pure Lochside Ltd. ("Pure Lochside", "we", "us" or "our") provides the services available on the Website and “you” means the relevant customer or potential customer as the case may be (and “your” shall be construed accordingly). Your use of this Website is governed by these Terms and Conditions set out below. By using any part of this Website, completing your customer registration with us and/or placing an order on the Website you agreto be bound by the Terms and Conditions.
- This Agreement
The advertising of Products on the Site constitutes an “invitation to treat”; and your Order for Products constitutes a contractual offer. No contract comes into force between you and us unless and until we accept your Order.
In order to enter into this Agreement with us, you will need to take the following steps:
(i) You must add any the Products you wish to purchase to your shopping cart, and then proceed to the checkout
(ii) If you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details
(iii) Once you are logged in, you must select your preferred method of delivery and confirm your Order
(iv) You will be transferred to the Protx website, and Protx will handle your payment
(v) We will then send you the order Acknowledgment. We will confirm by email if, for any reason, we are unable to meet your Order
Please note that we will not file a copy of this Agreement. We may update the version of this Agreement on the Site from time to time, and we do not guarantee that the version you have agreed to will remain accessible.
The only language in which we offer this Agreement is English.
Before you place your Order, you will have the opportunity of identifying whether you have made any input errors by clicking on “BAG CONTENTS”. You may correct those input errors before placing your Order by going back to the start of the transaction and selecting “Delivery Options” at status bar towards the bottom of the page (which also shows “payment information”, “Confirmation” and “Finished!”).
- About Us
Our full name is Pure Lochside Ltd. Our registered office and principle trading address is:
Pure Lochside Ltd, The Shieling, Helensburgh, G84 0AN.
Our company registration number is SC3195574.
Our email address is info@purelochside.com.
The founder is registered with the International Council of Holistic Therapists and International Federation of Health & Beauty Therapists.
Our professional title is Pure Lochside and it has been granted in the United Kingdom. We comply with the Cosmetic products (safety) regulations 1996.
Our VAT number is 918 2336 24.
- The Products
We take reasonable care to ensure that all the details, descriptions (and prices of the products) appearing on our Website are correct at the time when the relevant information was entered onto our catalogue. Although we aim to keep our Website as up to date as possible, the information (including product descriptions) appearing on this Website at a particular time may not always reflect the position exactly at the moment you place your order.
- Price and Payment
Prices for Products are quoted on the Site. The Site contains a number of Products and it is always possible that some of the Products listed on the Site may be incorrectly priced. We will verify prices as part of our sale procedures so that a Products correct price will be stated when you pay for the product.
Payment must be made at the time of the sale. We may withhold the Products and/or terminate this Agreement if the price is not received from you in full, on time, in cleared funds. We will not be liable for any delays or non-delivery due to un-authorised payments or payment authorisation delays.
The prices on the Site include any value added or sales taxes (where applicable).
Payment for all Products must be made by credit/debit card via the Protx website. This is a secure payment site and all transactions are handled by Protx, automatically at the time of sale. All major credit/debit cards are accepted.
Prices for Products are liable to change at any time, but changes will not affect Agreements which have come into force.
- Delivery
We will arrange for the Products to be delivered to the address for delivery indicated in your Order.
We will use reasonable endeavours to deliver Products on or before the date for delivery set out in our Second Acknowledgement or, if no date is set out in our Second Acknowledgement, within 2 - 5 days of the date of our Second Acknowledgement. However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances all deliveries of Products will be dispatched within 1 day of the later of receipt of payment and the date of our Second Acknowledgement.
- Risk and Title
The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you after we receive full payment of all sums due in respect of the Products (including delivery charges). Legal ownership of the goods “products” will revert to us immediately if we refund any payments to you.
- Consumer Rights
You may cancel this Agreement at any time within 7 working days after the day you received the Products (subject to the limitations set out below).
If you cancel this Agreement, you must inform us in writing and return the Products to us immediately, in the same condition in which you received them. Products returned by you within the 7 working day period referred to above will be refunded in full (including the cost of sending the Products to you). However, you will be responsible for paying the cost of returning the Product to us.
If you cancel this Agreement on this basis and you do not return to the Products to us, we may recover the Products and charge you for the costs we incur in doing so. Similarly, if you return the Products at our expense, we may pass that expense on to you.
- Defective Products
You may also cancel this Agreement if the Products supplied are defective.
Products returned by you because of a defect will be refunded in full (including the cost of sending the Products to you, and the cost of returning the Products to us). Alternatively, if we and you agree, we may supply you with a replacement or substitute Product.
- Refunds
If you cancel this Agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your notice of cancellation.
- Warranties
We warrant to you that any Product you purchase through the Site will be of satisfactory quality.
You warrant to us that: you have full authority, power and capacity to enter into this Agreement and that all necessary actions have been taken to enable you to lawfully enter into this Agreement; you are legally capable of entering into binding contracts; you are at least 18 years old; the information provided in the Order is accurate; and you will be able to accept delivery of the Products as contemplated in this Agreement.
Subject to the warranties set out in above, to the maximum extent permitted by applicable law we disclaim all warranties with respect to the Products, whether express or implied.
- Limitations of Liability
Nothing in this Agreement shall limit or exclude your or our liability for:
(i) Death or personal injury caused by negligence
(ii) Under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987
(iii) For fraud or fraudulent misrepresentation; or
(iv) For any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability.
Subject to this:
(i) Our liability in connection with any Product purchased through our site is strictly limited to the higher of the purchase price of the relevant Product and the replacement cost of the relevant Product
(ii) We accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and
(iii) We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control.
- General Terms
Images of Products on the Site are for illustrative purposes; actual Products may differ from such images.
We will treat all your personal information that we collect in connection with your Order in accordance with the terms of [our Privacy Policy]; use of our website will be subject to [our Website Terms and Conditions].
This Agreement may only be varied by an instrument in writing signed by both you and us. We may revise these terms from time-to-time, but such revisions will not affect the terms of any Agreement which we have entered into with you.
If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted.
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